Refund policy

Thanks for shopping at Moddy's.

If you are not entirely satisfied with your purchase, we're here to help.

  • If you are not completely satisfied with the quality of our products or if you received a different product other than the one that you ordered, please contact customer care within 2 days of the product received, requesting for assistance with a replacement or exchange shipping.
  • You should provide a detailed description and photographic evidence on your dissatisfaction.
  • Due to the perishable nature of the chocolates, all claims submitted without proper evidence and support will not be eligible for replacement / reshipment.

    We will either reship or replace the item with equal or greater value. After confirmation, a replacement or exchange will be shipped within 5 days. Moddy's Confectionery reserves the right to limit replacements.

 

Contact Us

If you have any questions on how to return your item to us, contact us.

Mail us: support@moddys.in
Contact us: +91 0423 244 4035
Reach us: 82/67, Guru Krupa Greenfield,
Ooty - 643 001. Tamil Nadu, India.